Thank you for your interest in Ceramic Pro of Fayetteville & Lumberjack Detailing. Customer is responsible for booking of all services and packages. We will not refund packages if chosen incorrectly. We encourage our customers to come in for an in person consultation to evaluate all services needed. Packages chosen incorrectly will not clean vehicles that have been improperly maintained or neglected. Non factory vehicles may need different packages to ensure proper clean and may result in higher pricing.